Acushnet Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among others, or status as a qualified individual with a disability.
"We believe in the strength of a diverse workforce."
Inventory Coordinator: Vista, CA
This position is responsible for ensuring the Distribution Center's inventory is accurate by utilizing the Warehouse Management System's tools including cycle counts, discrepancy resolution and annual physical inventory counts. Research, analyze and resolve inventory discrepancies in all areas of the distribution center. Plan and execute recall functions and lock/unlock inventory. Maintain WMS Item Master settings for all stocked items. Execute DC location cycle counts as scheduled daily utilizing WMS. Adhere to DC cycle count policy as defined by management. Produce and distribute inventory variance reports as required. Research and resolve inventory discrepancies as reported by other DC associates. Review and analyze inventory movement and adjacent areas. Report problematic procedures and/or users to DC Management. Have an expert understanding of all inbound and related processes. Lock and quarantine inventory as requested by DC Management. Plan and execute inventory recalls to vendor and obsolete inventory projects as required. Assist with transitional inventory distribution as required. Assist with planning and execution of pick location slotting (to determine best location for inventory pick volume) as required. Gather and enter WMS Item master and carton settings for newly stocked items. Maintain Item Master settings throughout item lifespan. Research and resolve system settings errors that cause inventory management discrepancies and/or inefficiencies. Execute inventory movement to/from DC locations as required. Cross-train to serve as backup to one or more of the following DC roles: DC Receiving Lead Coordinator, Associate DC Production Scheduler, DC Replenishment Coordinator and perform other tasks as assigned by DC Management.
Director of Titleist Golf Gear Product Marketing: Fairhaven, MA OR Carlsbad, CA
Acushnet Company has an exciting opportunity for a Director of Titleist Golf Gear Product Marketing.
In this position the incumbent will primarily be responsible for Titleist golf gear product management across the key categories of golf bags and travel gear. The incumbent will establish and protect global category leadership, as well as, be responsible to develop the innovation and product pipeline while executing annually against the product creation calendar. Key areas of focus are:
• Provide leadership and management for rolling 3 year plans for: a) product innovation, b) product pipeline and c) product revenue growth for select categories.
• Collaborate with regional sales and marketing leadership to strategically diagnose market opportunities using customer research and consumer insights analysis.
• Develop and deliver seasonal strategic franchise plans for high value/profitable products with collateral materials and related assets for go-to-market execution.
• Drive the annual product line briefing and the alignment of product development and commercialization for on-time delivery.
• Conduct golfer research for psychographic and demographic segmentation, product performance and improvements and identify new segments or geographies.
• Responsible for the creation of go-to-market templates to support marketing and merchandising execution by regional markets.
Technical Project Manager: Carlsbad, CA.
Are you an “Avid Golfer” with deep understanding of “Golf Equipment and Equipment Fitting” that is an “Innovative Techie” at heart? Than this is the JOB for you! This role will ensure that our Club Fitting methods and Technical Tools are and remain “Cutting Edge” and “Industry Leading”.
You will have the opportunity to:
• Update and modernize Titleist Fitting methods.
• Develop, test, launch and maintain software-based fitting tools that support fitters and effectively communicate with golfers.
• Develop, launch and maintain industry-leading online reference tools for shaft specs, grips, and all club performance characteristics.
• Research 3D kinematic sequencing and club fitting to develop advanced fitting methods
• Integrate golfer and fitting data for future analysis and targeted marketing efforts
Customs Compliance & Logistics Manager: Fairhaven, MA
Provide oversight and management of Customs policies, practices and procedures to ensure compliance to regulations. Manage the inbound logistics requirements to improve supply chain efficiency. Successful execution will mitigate financial risks and increase/maintain predictability of the FootJoy Supply Chain. Develop and maintain the customs compliance program, policies and procedures and train appropriate associates to ensure compliance with all applicable laws and regulations across all functions for FootJoy. Support other business entities and product lines as requested. Oversee global transportation network to manage appropriate transit times, stream-line processes, increase visibility and reduce costs. Ensure all systems, files and databases relevant to import/export activities are operating in compliance. Administer all Foreign Trade Zone (FTZ) activities ensuring all activities performed in the Foreign Trade Zone are fully compliant with Customs and Border Protection (CBP) and FTZ Regulations (total Duty Deferral exceeds $3 million annually. Coordinate and execute import/export shipments with factories, freight forwarders and customs brokers. Negotiate ocean/air/inland freight pricing and contracts for imported products. Direct the cross-functional response to all official government inquiries, supply chain security issues, requests for information and/or focused assessments of business processes and controls. Conduct internal and external audits. Monitor and provide reports on in-transit status: Booking, Consolidation, In-transit, Arrival, Receipts, Customs clearance status.
Senior Treasury Analyst: Fairhaven, MA
Prepare and produce a rolling 8 week cash flow forecast and a rolling 12 month US and Global cash flow forecast. Liaise with various internal departments (Planning, Procurement, AP, AR, Tax, etc.) to formulate assumptions and projections. Conduct variance analysis reporting on projected vs. actual activity as well as year over year comparisons. Prepare and analyze monthly Credit Card data/metric reports. Prepare and execute quarterly abandoned property process in accordance with jurisdictional statues. Review daily cash position/management report and release funds transfer. Act as primary back-up to Treasury Specialist. Coordinate annual FBAR reporting and maintain global bank account and signatory directory. Facilitate audits in adherence to SOX and compliance requirements. Provide assistance in special projects and initiatives as they arise.
Web Developer / Interactive Developer -Scottycameron.com: San Marcos, CA.
Develop, support and maintain all web applications related to the ScottyCameron.com website, Custom Shop, Studio Store, Cameron Gallery and Cameron online community. Take the leading technical role in developing, deploying, supporting and maintaining applications integral to all Cameron website activities. Work with stakeholders to develop web requirements with clear project deliverables and timelines, and to ensure timely completion of deliverables within budget. Responsible for the development and support of all Cameron e-commerce initiatives. Maintain efficient integrations between software platforms to ensure optimal workflow including: order management, inventory, fulfillment, payment, customer service and legal compliance. Work with outside agency partners to deliver the highest quality of customer experience. Design and implement ongoing enhancements to the ScottyCameron.com website and associated CRM platforms to strengthen the communication between the Cameron brand and loyal consumers. Collaborate with other Cameron team members to help develop and facilitate impactful content and applications. Continually enhance and improve blogs, email communications and marketing survey applications. Collaborate with business users to deliver meaningful email marketing campaigns and implement impactful research and surveys. Work closely with IT and internal technical resources to ensure proper application infrastructure. Ensure overall project documentation is completed and software development standards have been met.
Supervisor, Customer Service Golf Clubs: Carlsbad, CA.
Responsible for providing and ensuring “Best in Class Customer Service” for the Company’s club division which includes; customers, trade partners (accounts) and field Sales Representatives, in a manner consistent with the Titleist brand image as the industry leader. Includes identifying, training and developing new and existing talent (Customer Service Representatives) to provide exceptional customer service, efficient order processing/management, product/pricing/policy information, issue resolution, accurate availability quotes, account feedback, etc. Establishes; systems, staffing levels and a department's schedule to ensure adequate phone coverage. Will work with Sales Management and Administrative personnel to implement and execute procedures and systems designed to achieve the Company’s strategic business objectives. Ensures the highest service standards are met on a daily basis, exceeding customer expectations and establishing/maintaining Best Practices. Schedules associates to provide adequate phone coverage with a minimal abandon rate. Monitors the call queue to allocate/direct resources appropriately. Provides “Hands On” help when needed. Identifies, trains, develops, motivates and supervises new and existing associates, continually increasing competency in the areas of system familiarity, product knowledge, fitting expertise, efficiency and accuracy. Creates a Team of high achievers and nurture strong career paths. Enhances associate understanding of the Titleist culture and its vision of the future and how they tie together. Sits in on customer calls as needed and provides regular performance feedback. Works closely with Sales Management on developing and implementing the execution details necessary to achieve program goals and long term objectives. Reviews and further develops our call center technology to maximize service and efficiency. Evaluates all aspects of order processing, from entry through departure, including the communication of accurate availability information and timeliness of order fulfillment. Recommends and implements process improvements relating to both areas, as well as elsewhere where departmental productivity can be optimized. Oversees special projects as defined by Customer Service Director and/or Director of Sales. Reports developing trends to both. Interacts cross-functionally with other departments - such as Marketing, Operations, Manufacturing, Shipping & Receiving and Finance - to facilitate a collaborative and effective work environment. Provides judgment calls that are fair to both customer and company. Understands the critical importance of maintaining relationships and strong mutually beneficial partnerships. Acts as role model and provides learning experiences for direct reports.
Interactive Marketing Manager: Fairhaven, MA
Acushnet Company, home to the leading brands in golf (Titleist and FootJoy) has an exciting opportunity for an Interactive Marketing Manager.
Responsibilities for this position are to manage Golf Ball Content for Titleist consumer websites including global markets, e-mail marketing, and mobile apps. Develop and manage B2B and B2C golf ball communications. Develop and maintain golf ball content for Titleist.com and all global websites. Collaborate with R&D, Golf Ball Marketing, Sales, and Advertising Teams to create best in class content to inform, educate, engage and entertain golfer target audience. Collaborate with Interactive Marketing and Team Titleist teams on developing, writing and editing content for new product pages, blog posts, microsites, consumer email, inclusive of videos and digital photography. Increase engagement and enhance golfers' digital experience through greater interactivity, functionality, and dynamic content. Oversee new content areas with worldwide marketing teams to ensure timely rollouts and translations of Titleist golf ball information on global sites. Support global markets with other content, photography and video for other sections of Titleist website. Communicate and update global markets with US interactive marketing plans in the golf ball category. Work with outside agencies and Technical Interactive Team, to lead the creation, development, and architecture on golf ball website content and social networks including wire-framing, user experience design, front-end development and back-end development. Create consumer experiences with communications that are relevant and personalized to the golfer across all channels (email, mobile, social, ads, web) by managing the golfer journey, and building one-to-one relationships. Utilize marketing platforms to develop effective, customized content for Titleist golf ball and Pinnacle golf ball target audiences creating and delivering personalized content to golfers in every channel and every device to assist in Titleist golf ball sell-through. Manage project budgets within plan. Quantify success and efficiency of digital promotions, paid media campaigns, social engagement and partnerships via various analytics tools for golf ball specific content. Share and distribute analysis and recommendations for future site content, promotions and communications.
E-Commerce User Experience Lead: Fairhaven, MA
Develop and implement the online eCommerce customer experience for FootJoy.com to drive web sales growth, conversion, and improvements in the overall consumer satisfaction/loyalty. Act as a thought leader to drive innovation and improvements to online experiences. Continuously improve website to maximize customer experience, increase conversion rate and achieve site revenue targets. Take inputs from all available channels (i.e. business partners, analytics, survey data, A/B testing, industry best practices, customer service etc..) to identify opportunities &Â prioritiesÂ the eCommerce roadmap. Responsible for feature/requirement definition, use cases and user stories, delivery management and ongoing quality management. Build project plans to ensure successful implementation of new business opportunities. Analyze and provide reporting on program KPIs identifying opportunities for growth and improving efficiency. A passion for delivering data based recommendations for quantifiable improvements in business results and consumer satisfaction. Manage and optimize 3rd party partners. Educate teams on what works for our customers, ensuring focus is on components that drive engagement and ultimately conversion. Establish on-site Merchandising guidance to improve optimize and improve conversation. Acts as a platform expert, supporting the overall strategic roadmap to build innovative solutions and support business objectives. Acushnet Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among others, or status as a qualified individual with a disability.
Web Developer- Vokey Wedges: Carlsbad, CA
Develop, support and maintain all web applications related to the Vokey.com website, WedgeWorks Custom Shop, Vokey Store & Vokey online community. Take the leading technical role in developing, deploying, supporting and maintaining applications integral to all Vokey website activities. Work with stakeholders to develop web requirements with clear project deliverables and timelines, and to ensure timely completion of deliverables within budget. Responsible for the development and support of all Vokey e-commerce initiatives. Maintain efficient integrations between software platforms to ensure optimal workflow including: order management, inventory, fulfillment, ERP interfaces, payment, customer service and legal compliance. Work with outside agency partners to deliver the highest quality of customer experience. Design and implement ongoing enhancements to the Vokey.com website and associated CRM platforms to strengthen the communication between the Vokey brand and loyal consumers. Collaborate with other Vokey team members to help develop and facilitate impactful content and applications. Continually enhance and improve technical touch points related to our email marketing platform and integrations with survey applications. Collaborate with business users to deliver meaningful email marketing campaigns and implement impactful research and surveys. Work closely with IT and internal technical resources to ensure proper application infrastructure in collaboration with all Titleist Interactive teams. Ensure overall project documentation is completed and software development standards have been met.
Electrical-Mechanical Specialist: New Bedford, MA
Acushnet Company, home to the leading brands in golf (Titleist and FootJoy) has an exciting opportunity for an Electrical-Mechanical Specialist.
In this position the incumbent will be primarily responsible to perform a wide variety of tasks including Preventative Maintenance, Predictive Maintenance, Troubleshooting, and Repair of complex Computer or PLC controlled manufacturing equipment. Equipment includes electrical/electronic, hydraulic, pneumatic, and mechanical subsystems. Use equipment such as voltmeters, ammeters oscilloscopes, micrometers, thickness gauges, and power tools to trouble shoot and repair equipment. Assist team members as needs and issues arise. Originate and fill out Maintenance Work Orders in a timely manner, including problem statement, corrective actions, parts used, and hours charged. Close Work Orders when work is completed. Perform other related duties as assigned.
SR Tax Accountant: Fairhaven, MA
Reporting to the Senior Manager, Tax Accounting, the Senior Tax Accountant will be an integral member of the Acushnet Company tax department with a focus on accounting for income taxes, corporate tax compliance and tax risk management. Prepare interim and annual income tax provision in accordance with ASC 740 (FAS 109) and IAS 12. Reconcile global tax accounts and related analyses (income taxes payable, FIN 48, and deferred tax accounts). Identify and analyze changes in tax laws to determine impact to Company. Ensure tax rate changes are accurately reflected in Company's tax accounting (e.g., changes to deferred items). Review the local countries quarterly and annual tax reporting used in the preparation of the US GAAP and IFRS global income tax provision. Assist with the preparation of the consolidated tax footnote and other tax disclosures. Actively participate as a member of team responsible for implementing and/or utilizing tax technology software solutions for accounting for income taxes, income tax compliance, and other tax functions. Assist with the financial audit by external auditors. Proactively identify process improvements, implement changes and ensure best practices. Support companywide ERP implementation. Perform research and assist with special projects, as needed.
SR Programmer Analyst: Fairhaven, MA
In this position the incumbent will be responsible for facilitating organizational changes and promote continuous improvement by developing and maintaining business application software. Document project objectives and business requirement. Translate business requirements into functional and technical design specifications. Develop software with business oriented programming languages and related software tools. Insure that application software is reliable by developing and executing test plans. Enhance quality of projects by developing and executing detail implementation schedules. Promote organizational learning by developing documentation and providing training. Develop software estimates and maintain schedule of own project tasks. Support existing applications on a 24x7 basis as a member of an applications help desk process.
Sr Business Systems Analyst: Fairhaven, MA
Analyze complex business problems to be solved with automated systems and leverage Acushnet's global ERP solution (AGS) to drive process improvements across Acushnet's worldwide business operations. Collaborate with business to document business requirements and translate them into system requirements. Consult with business on maximizing the value of automated systems and assist in redesigning business processes. Apply business and system knowledge to design system solutions that address business requirements. Configure system settings and options to improve business processes and to provide operational efficiencies. Working with other IT and business associates, coordinate and perform testing of new system functionality. Assist with management of projects by identifying, estimating, and tracking progress of project deliverables. Develop effective processes to introduce new products to ensure that product structures and attributes comply with documented standards. Develop documentation including design specifications, standards and procedures documents, and system diagrams and charts. Provide end user training in support of business system implementations. Troubleshoot and resolve system issues, including providing support for critical system issues on a 24x7 basis.